From tanker discharge to container EDI to demurrage invoicing — run the whole agency workflow on one screen, with auto-calculated charges and live dashboards. Built by the agents who run the Port of Aqaba.
MV Petrolina is alongside. The principal wants an update by 10am. Your ops officer is reconstructing the SOF from three WhatsApp threads. The PDA is buried in a forwarded email. Finance has a different cargo figure than the port. Meanwhile last week's containers are still on the quay and nobody's watching the demurrage clock. The principal calls — nobody can answer the question in under fifteen minutes.
SOF disputes because timestamps were typed manually into three different places.
PDAs recalculated by hand every time vessel specs or tariffs change.
Demurrage & detention clocks run unwatched — free time blown before anyone bills it.
COARRI / CODECO files retyped into spreadsheets by hand — and double-counted on replay.
This is where most agency systems fall short. HarborDesk tracks every container as discrete, idempotent events — discharge to empty return, booking to load — with EDI parsed straight from the inbox. The gate data is the billing data.
The D&D engine reconciles container cycles into chargeable records automatically. Free time comes from the matched tariff or the BL; the clock recomputes nightly while it's open and freezes the moment it ends.
Describe what happened in plain English. Beacon writes the SOF, drafts the PDA, fills the BL — voyage-aware, in seconds.
One public share link per vessel call gives charterers, traders and receivers the same picture you have — always current, anywhere in the world.
Each module ships with HarborDesk on day one. Data flows between every one of them — log it once, see it everywhere.
HarborDesk is built inside Arqflow, Inc, where we make industry-specific tools for the supply chain. Every field on every form reflects a real workflow. Every translation in every PDF was reviewed by an agent who has issued one.
This is domain knowledge baked into software — the thing a generic platform can't ship to you, no matter how much funding it raises.
We're onboarding a limited number of forward thinking shipping agents this quarter at a substantial discount — for life. White-glove onboarding, direct line to the product team, and a vote on the public roadmap.